The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, client callbacks, and documenting all call activities
Job Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, client callbacks, and documenting all call activities.
Key responsibilities include performing pre-registration, verifying insurance eligibility, coordinating with insurance companies, and facilitating client assessments and admissions.
St. Joseph Institute for Addiction offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
Matching Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, client callbacks, and documenting all call activities.
Skills & Requirements
Must-have
Front desk environment management
Phone triage and client callbacks
Insurance eligibility verification
Client assessment and intake facilitation
Customer Relationship Management system documentation
Nice-to-have
Community resource knowledge
Business development with professionals
Sober escort and intervention assessment
Veteran and military spouse support
Key Requirements
High School Diploma or equivalent
One or more years' healthcare admissions experience