Beneva Insurance is seeking an Inside Service Representative for a 1-year contract to provide customer service and support to Advisors and clients within the Group Insurance sector. The role requires at least two years of experience in customer service, preferably in insurance, and emphasizes problem-solving and relationship-building skills
Job Summary
Beneva Insurance is seeking an energetic Inside Service Representative for this 1-year contract position.
You will be responsible for working collaboratively with our internal partners to manage and provide a high level of service to Advisors and an in-force block of our small and mid-sized Clients.
Deliver professional and trusted service to Advisors and Clients and actively seek to find creative solutions to client and advisor inquiries regarding claims, administration, premiums, billing issues, etc.
Matching Summary
Match Score: 75
Beneva Insurance is seeking an Inside Service Representative for a 1-year contract to provide customer service and support to Advisors and clients within the Group Insurance sector. The role requires at least two years of experience in customer service, preferably in insurance, and emphasizes problem-solving and relationship-building skills.
Salary
$60,960 - $76,200/year
Skills & Requirements
Must-have
Deliver professional and trusted service
Creative solutions to client inquiries
Collaborate with sales team and internal partners
Build solid relationships
Foster customer satisfaction and loyalty
Nice-to-have
Passion for customer service
Adapt to new systems and procedures
Pro-active and accountable
Key Requirements
2 years experience in group insurance
College or University degree in Administration or Business is an asset
Great understanding of group insurance plans in Ontario and Western Canada is an asset