Part-time Passenger Service Agent

Alliance Ground International (AGI)

Base: $18.00 ph; bonus/equity: not specified; bene...
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Exceptional customer service skills
Safety and security compliance
Ticketing and baggage handling
** Alliance Ground International (AGI) is seeking a Part-time Passenger Service Agent to provide exceptional customer service for a new airline carrier. The role involves assisting passengers with check-in, baggage handling, and ensuring safety and security protocols are followed, with a preference for candidates who speak Vietnamese. **

Job Summary

  • As a Part-Time Passenger Service Agent, you will ensure customers are kept well-informed and in the right place at the right time while providing outstanding customer service.
  • AGI offers a comprehensive benefits package including paid time off, medical/vision/dental coverage, company-matched 401k, paid parking/public transit cards, free uniforms, and on-the-job training.
  • The successful AGI team member brings energy, enthusiasm, respect for their team, and the highest regard for safety while working in a diverse and inclusive environment.

Matching Summary

Match Score: 75

** Alliance Ground International (AGI) is seeking a Part-time Passenger Service Agent to provide exceptional customer service for a new airline carrier. The role involves assisting passengers with check-in, baggage handling, and ensuring safety and security protocols are followed, with a preference for candidates who speak Vietnamese. **

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Paid time off, medical/vision/dental, company-matched 401k, paid parking/public transit cards, free uniforms, employee assistance program, travel discounts

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Safety and security compliance
  • Ticketing and baggage handling
  • Effective communication with passengers and crew
  • Ability to lift and carry heavy items
  • Use of computer systems daily
  • Time management in fast-paced environment

Nice-to-have

  • Vietnamese-speaking proficiency
  • Outgoing and friendly demeanor
  • Critical thinking and troubleshooting
  • Ability to work evening shifts
  • Willingness to wear uniform
  • Basic math skills
  • Multilingual communication (Mandarin and English)

Key Requirements

  • Must have reliable transportation
  • Vietnamese speaking proficiency preferred
  • At least 18 years of age
  • High school diploma, GED, or equivalent work experience
  • Authorization to work in US or Canada
  • Completion of SIDA training
  • One+ year relevant experience preferred

Work Rights

Must have authorization to work in US or Canada

Tailored Resume

Cover Letter