We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
You will be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
Perks include part-time health, mental health, and telehealth benefits, with pay starting at $20.00 - $21.00/hour DOE + tips.
Matching Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Salary
$20.00 - $21.00/hour DOE + tips
Skills & Requirements
Must-have
multi-line phone systems
computer systems
handling cash and cards
responding to complaints
keeping lobby clean
Nice-to-have
fluent in human and hound
part concierge, part chaos coordinator
charm of a customer service pro
heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required