Senior Customer Service Specialist

Thebeverlybank

Sydney, Australia
Experience in operational environments
High attention to detail
Ability to work autonomously
This role focuses on quality, risk mitigation, and continuous improvement

Job Summary

  • This role focuses on quality, risk mitigation, and continuous improvement.
  • You will provide guidance to team members and support complex cases.
  • The position requires managing a high volume of Information Requests and Garnishee Orders.

Matching Summary

This role focuses on quality, risk mitigation, and continuous improvement.

Skills & Requirements

Must-have

  • Experience in operational environments
  • High attention to detail
  • Ability to work autonomously

Nice-to-have

  • Motivated and keen to learn
  • Strong written and verbal communication skills
  • Ability to adapt to changing priorities

Key Requirements

  • Experience in customer service
  • Ability to provide constructive feedback
  • Comfortable with complex investigations

Work Rights

Not specified

Tailored Resume

Cover Letter