Customer Care Advocate

Regal Rexnord Corporation

Hybrid
4-year college degree required
Proficiency in mcs ebusiness tools
Intermediate excel skills required
Regal Rexnord Corporation is seeking a Customer Care Advocate to serve as the primary contact for customer inquiries related to orders, quotes, and product questions. The ideal candidate will possess strong communication skills, a customer-centric approach, and proficiency in relevant business tools, while contributing to a collaborative team environment

Job Summary

  • The role serves as the primary contact for orders, quotes, and complex customer inquiries while ensuring a seamless customer experience.
  • Employees are expected to demonstrate ownership, accountability, and responsiveness by resolving issues within department guidelines and collaborating across teams.
  • The position offers an opportunity to join a dynamic global team focused on creating customer loyalty and reducing customer effort through process improvement.

Matching Summary

Match Score: 85

Regal Rexnord Corporation is seeking a Customer Care Advocate to serve as the primary contact for customer inquiries related to orders, quotes, and product questions. The ideal candidate will possess strong communication skills, a customer-centric approach, and proficiency in relevant business tools, while contributing to a collaborative team environment.

Skills & Requirements

Must-have

  • 4-year College Degree required
  • Proficiency in MCS eBusiness tools
  • Intermediate Excel skills required
  • Type approx. 45+ words per minute
  • Experience with SharePoint and MS Teams

Nice-to-have

  • Three years of professional Customer Care experience
  • Experience with Oracle or SAP ERP systems
  • Familiarity with Salesforce or Microsoft Dynamics CRM
  • Mechanical or technical aptitude to read drawings
  • Ability to suggest product substitutions independently

Key Requirements

  • 4-year College Degree
  • Minimum typing speed of 45 words per minute
  • Intermediate Excel proficiency
  • Open to fresh graduates
  • No specific work authorization mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter