Business Analyst

Merkle Australia

Pune, India
Not specified
Strong analytical and problem-solving skills
Experience in production support roles
Excellent verbal and written communication
Merkle Australia is seeking a Production Operations Specialist for their Pune, India location, requiring strong analytical and problem-solving skills to deliver high-quality production support in a technology environment. The ideal candidate should have experience with Salesforce Commerce Cloud and Order Management Systems, showcasing the ability to operate independently and communicate effectively across teams

Job Summary

  • The ideal candidate excels at navigating complex cross-system issues.
  • You will act as a dependable point of contact with end-to-end ownership.
  • The role requires strong judgment and prioritization in high-pressure environments.

Matching Summary

Match Score: 85

Merkle Australia is seeking a Production Operations Specialist for their Pune, India location, requiring strong analytical and problem-solving skills to deliver high-quality production support in a technology environment. The ideal candidate should have experience with Salesforce Commerce Cloud and Order Management Systems, showcasing the ability to operate independently and communicate effectively across teams.

Skills & Requirements

Must-have

  • Strong analytical and problem-solving skills
  • Experience in Production Support roles
  • Excellent verbal and written communication

Nice-to-have

  • Experience with major incident management processes
  • Exposure to e-commerce ecosystems
  • Collaboration across product and engineering teams

Key Requirements

  • Hands-on experience with Order Management Systems
  • Deep working knowledge of Salesforce Commerce Cloud
  • Ability to operate autonomously

Work Rights

Not specified

Tailored Resume

Cover Letter