Customer Banking Specialist Relief

Markham Bank

Lismore, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • Educate and demonstrate our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.

Matching Summary

As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • Demonstrate in-branch technology
  • Problem solving and effective solutions

Nice-to-have

  • Act with integrity
  • Customer at the centre
  • Building a career with CommBank
  • Retail environment experience

Key Requirements

  • Experience in financial services
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask questions
  • Ability to find solutions
  • Ability to work in busy environment

Work Rights

Not specified

Tailored Resume

Cover Letter