As an IT Tech Bar Support Consultant, you’ll help empower older Australians to stay connected, independent and confident with technology
Job Summary
As an IT Tech Bar Support Consultant, you’ll help empower older Australians to stay connected, independent and confident with technology.
Be welcomed into a compassionate, respectful, and purpose-driven community where our values of integrity, justice, compassion and excellence guide everything we do.
You’ll provide technical support, promote digital literacy, and build confidence in the use of everyday technology.
Matching Summary
As an IT Tech Bar Support Consultant, you’ll help empower older Australians to stay connected, independent and confident with technology.
Skills & Requirements
Must-have
Patient, person-centred tech support
Troubleshoot and resolve basic IT issues
Deliver one-on-one and group training
Promote digital inclusion
Manage triage for digital displays and resident app
Nice-to-have
Patient communicator
Thrive on solving problems
Help others feel confident
Key Requirements
Diploma or Degree in IT (or equivalent experience)
4+ years’ experience in IT service support roles
Hands-on knowledge of networks (DHCP, DNS, Wi-Fi, VLAN)