Customer Support Engineer - Fast Products

KLA

Phoenix, AZ, USA
Base: $27.46 - $46.69 ph; bonus/equity: performanc...
Hands-on repair of electro-mechanical capital equipment
Troubleshooting system level problems at customer sites
Master's or bachelor's degree with relevant experience
The role involves evaluating, analyzing, and diagnosing technical equipment problems to ensure customer production improvements

Job Summary

  • The role involves evaluating, analyzing, and diagnosing technical equipment problems to ensure customer production improvements.
  • KLA invests 15% of sales back into R&D and focuses heavily on innovation within a team of physicists and engineers.
  • Employees are eligible for a comprehensive total rewards package including medical, dental, vision, 401(K) matching, and tuition reimbursement.

Matching Summary

The role involves evaluating, analyzing, and diagnosing technical equipment problems to ensure customer production improvements.

Salary

Base: $27.46 - $46.69 Per Hour; Bonus/Equity: Performance incentive programs eligible; Benefits: Medical, dental, vision, life, 401(K), ESPP, tuition reimbursement

Skills & Requirements

Must-have

  • Hands-on repair of electro-mechanical capital equipment
  • Troubleshooting system level problems at customer sites
  • Master's or Bachelor's degree with relevant experience

Nice-to-have

  • Building positive relationships with customers
  • Collaborating with engineering teams on critical issues
  • Characterization and support of customer demos

Key Requirements

  • Master's Level Degree OR Bachelor's Degree with 2 years experience
  • Experience in repairing highly complex electro-mechanical equipment
  • Ability to travel up to 20% after training

Work Rights

Not specified

Tailored Resume

Cover Letter