Not specified; not specified; hybrid working, well...
Hybrid
Previous dispute resolution experience
Detailed knowledge of nsw ctp scheme
Motor accident injuries act 2017 expertise
QBE is seeking a Dispute Resolution Specialist for its NSW CTP Personal Injury Commission team, based in Parramatta, Australia. The role involves managing external disputes, making complex decisions in line with legislation, and improving customer outcomes. This position offers a hybrid work model and various employee benefits
Job Summary
This role involves managing external CTP disputes from receipt through to resolution while acting as QBE's final decision-maker.
Candidates must possess detailed knowledge of the NSW CTP scheme and the Motor Accident Injuries Act 2017 to determine complex matters.
The company offers a hybrid working model, holistic wellbeing coaching, and 18 weeks of gender-equal flexible leave for new parents.
Matching Summary
Match Score: 85
QBE is seeking a Dispute Resolution Specialist for its NSW CTP Personal Injury Commission team, based in Parramatta, Australia. The role involves managing external disputes, making complex decisions in line with legislation, and improving customer outcomes. This position offers a hybrid work model and various employee benefits.
Salary
Not specified; Not specified; Hybrid Working, wellbeing coaching, 18 weeks parental leave
Skills & Requirements
Must-have
Previous dispute resolution experience
Detailed knowledge of NSW CTP scheme
Motor Accident Injuries Act 2017 expertise
Strong analytical and problem-solving skills
Excellent written communication skills
Nice-to-have
Customer-centric mindset with empathy
Ability to manage competing priorities
Resilience in high-pressure environments
Collaborative engagement with stakeholders
Experience with regulatory compliance
Key Requirements
Previous experience in dispute resolution or complaints
Knowledge of NSW CTP scheme and regulations
Completion of work rights, police, and credit checks