Policy Service Officer I

QBE

Cebu, Philippines
Customer service via phone calls
Regulatory compliance
Billing inquiries resolution
The Policy Service Officer I provides customer service by answering questions regarding products, processes, and policies

Job Summary

  • The Policy Service Officer I provides customer service by answering questions regarding products, processes, and policies.
  • This role requires compliance with various regulations and maintaining good relationships with stakeholders.
  • The position emphasizes a customer-focused approach and the importance of teamwork within the company culture.

Matching Summary

The Policy Service Officer I provides customer service by answering questions regarding products, processes, and policies.

Skills & Requirements

Must-have

  • Customer service via phone calls
  • Regulatory compliance
  • Billing inquiries resolution

Nice-to-have

  • Strong spoken and written English
  • Adaptable to fast-paced environment
  • Excellent customer service focus

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 0-1 year relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter