You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools
Job Summary
You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools.
The role involves providing basic technical support on TASKI machines, swimming pool systems, professional dishwashers, or laundries, understanding the functioning of electrical and hydraulic components.
Diversey offers comprehensive training, online portal access, detailed guides on TASKI machines and other products, and opportunities for professional growth and career development.
Matching Summary
You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools.
Skills & Requirements
Must-have
Customer interaction
Technical support
SAP order entry
Fluent Italian language
Nice-to-have
Proactive problem solving
High-pressure situations
Interest in technology
Collaborative environment
Key Requirements
Belonging to Protected Categories (Law 68/99)
Basic technical understanding (motors, piping)
Familiarity with Outlook, Office 365, SAP, Salesforce, Excel