Product Support Specialist (ultrasound)

Philips UK

Bothel, United States
Base: $100,000 to $160,000.00; bonus/equity: annua...
Fully remote
Ultrasound technical troubleshooting
Service communications development
Product reliability monitoring
Provide expert level technical support to worldwide response centers and field product specialists

Job Summary

  • Provide expert level technical support to worldwide response centers and field product specialists.
  • Maximize customer satisfaction through timely and responsive monitoring of product reliability and performance data.
  • Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program.

Matching Summary

Provide expert level technical support to worldwide response centers and field product specialists.

Salary

Base: $100,000 to $160,000.00; Bonus/Equity: Annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: Comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • Ultrasound technical troubleshooting
  • Service communications development
  • Product reliability monitoring
  • Sustaining engineering projects
  • Windows operating systems familiarity

Nice-to-have

  • Customer satisfaction focus
  • Teamwork skills
  • Dynamic environment adaptability

Key Requirements

  • 3+ years experience
  • Bachelor's/Master's Degree
  • US work authorization

Work Rights

US work authorization required

Tailored Resume

Cover Letter