Job Summary

• Manage a team of technical analysts to deliver the Falcon Complete managed service according to operational objectives and SLAs, whilst seeking to increase the effectiveness and efficiency of operations.
• Provide oversight and guidance for the response, investigation, and resolution of security incidents for customers.
• Market leader in compensation and equity awards, comprehensive physical and mental wellness programs, and competitive vacation and holidays for recharge.

Matching Summary

Skills & Requirements

Key Requirements

• Management of operational teams
• Incident handling experience
• Incident remediation understanding
• Forensic analysis background
• Network, cloud or infrastructure operations
• Experience leading and coaching technical teams
• Experience managing or leading incidents
• Ability to handle high pressure situations
• Strong verbal and written communication skills
• Customer service skills

Work Rights