The role leads the regional CRM organization and is accountable for client relationship excellence, retention, and revenue growth across the US and Canada
Job Summary
The role leads the regional CRM organization and is accountable for client relationship excellence, retention, and revenue growth across the US and Canada.
Candidates must have 15+ years of experience in financial services with direct client management responsibility and a proven track record of leading commercial teams.
The position offers competitive remuneration ranging from USD $250,000 to USD $325,000 along with training and development opportunities within a large global business.
Matching Summary
The role leads the regional CRM organization and is accountable for client relationship excellence, retention, and revenue growth across the US and Canada.
Salary
Base: USD $250,000 – USD $325,000; Bonus/Equity: Not specified; Benefits: Training and development opportunities
Skills & Requirements
Must-have
15+ years in financial services
Direct client management responsibility
Proven leadership of commercial team
Strong commercial acumen
Executive presence
Nice-to-have
Experience in global multi-jurisdiction environments
Exposure to scaling teams or M&A integration
Familiarity with Salesforce
High emotional intelligence
Data-driven operational discipline
Key Requirements
15+ years in financial services
Leadership of client relationship or commercial team