Asst. Front Office Manager

St. Regis Hotels & Resorts

Kosgoda, Sri Lanka
On-site
Front office management
Guest services
Team leadership
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis

Job Summary

  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department.
  • Collaborates with the Front Office Manager on ways to continually improve departmental service.

Matching Summary

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.

Skills & Requirements

Must-have

  • Front Office Management
  • Guest Services
  • Team Leadership
  • Operational Oversight
  • Customer Service

Nice-to-have

  • Interpersonal Skills
  • Conflict Resolution
  • Communication Skills
  • Problem Solving

Key Requirements

  • High school diploma or GED; 2 years experience in guest services, front desk, or related area
  • OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • No work experience required for degree holders

Work Rights

Not specified

Tailored Resume

Cover Letter