Customer Service Representative

Tarzanapetclinic

Warrensburg, MO, United States
On-site
Professional phone etiquette
Handle emotional clients
Maintain accurate records
Tarzanapetclinic is seeking a dedicated Client Service Representative to serve as the first point of contact for clients, ensuring exceptional customer service and support in a veterinary setting. The ideal candidate will possess strong communication skills, empathy, and the ability to multitask, while being available for weekend and holiday shifts

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

Match Score: 75

Tarzanapetclinic is seeking a dedicated Client Service Representative to serve as the first point of contact for clients, ensuring exceptional customer service and support in a veterinary setting. The ideal candidate will possess strong communication skills, empathy, and the ability to multitask, while being available for weekend and holiday shifts.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Maintain accurate records
  • Process payments accurately
  • Operate multi-line phone system

Nice-to-have

  • Adapt to multiple situations
  • Detail-oriented
  • Compassionate and well-mannered

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary EMR
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter