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The Senior Access Associate position at Park Ridge Child Care Center Inc. involves leading a team to ensure high-quality customer care within the Ambulatory Imaging Admin department. The role includes responsibilities such as managing incoming calls, verifying insurance, and handling billing processes, with a preference for candidates who have relevant healthcare experience and leadership capabilities.
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Job Summary
As a Senior Access Associate, you lead in the management and guidance of team members to maintain Rochester Regional’s high-quality standards of customer care.
Responsibilities include managing incoming calls, greeting patients, scheduling appointments, completing registration, verifying insurance, and collecting payments.
The role involves providing knowledge, expertise, and guidance to a team of access associates and assisting in training new employees.
Matching Summary
Match Score: 75
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The Senior Access Associate position at Park Ridge Child Care Center Inc. involves leading a team to ensure high-quality customer care within the Ambulatory Imaging Admin department. The role includes responsibilities such as managing incoming calls, verifying insurance, and handling billing processes, with a preference for candidates who have relevant healthcare experience and leadership capabilities.
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Salary
$18.00 - $21.00
Skills & Requirements
Must-have
Customer service and communication skills
Basic computer skills
Ability to lead and take direction
Nice-to-have
Bilingual preferred
Associate degree preferred
Three years of related work experience
Key Requirements
Associate degree preferred
Three (3) years of related work experience in a healthcare or customer service setting preferred