The Contact Center team is responsible for providing professional customer service to eService clients, handling inquiries via phone and email
Job Summary
The Contact Center team is responsible for providing professional customer service to eService clients, handling inquiries via phone and email.
This role offers the opportunity to learn about the cashless payment industry and gain initial customer service experience within a dynamic team.
Global Payments offers comprehensive benefits including private medical care, Multisport card, life insurance, language courses, and psychological/financial/legal counseling.
Matching Summary
The Contact Center team is responsible for providing professional customer service to eService clients, handling inquiries via phone and email.
Skills & Requirements
Must-have
Customer service via phone and email
Building long-term customer relationships
Responding to product inquiries
System change implementation
Positive attitude towards people
Effective work under time pressure
Nice-to-have
Experience in phone customer service
Communicative English skills (B2)
Team player mentality
Enthusiastic approach to work
Key Requirements
No prior experience required; comprehensive training provided
Willingness to work in shifts (morning, weekends, holidays)