Customer Experience Analyst (6 Months/ Up to $5000) Ref: GAS

CELECTI PTE. LTD.

Singapore, Singapore
Up to $5,000; not specified; not specified pm
5 days onsite
Minimum degree in business administration or data analytics
3 years experience in customer experience and business analytics
Apac market exposure required
CELECTI PTE. LTD. is seeking a Customer Experience Analyst for a six-month contract in Singapore, focusing on driving customer experience initiatives across the APAC region. The role involves data analysis, feedback evaluation, and cross-functional collaboration to enhance customer satisfaction and improve digital ordering processes

Job Summary

  • The role involves driving Customer Experience initiatives across APAC with a focus on Net Promoter Score and digital ordering solutions.
  • Candidates will be responsible for evaluating customer feedback to identify trends and service gaps while generating reports for stakeholders.
  • This position offers a conducive work environment within an established global medical technology MNC located centrally near MRT stations.

Matching Summary

Match Score: 85

CELECTI PTE. LTD. is seeking a Customer Experience Analyst for a six-month contract in Singapore, focusing on driving customer experience initiatives across the APAC region. The role involves data analysis, feedback evaluation, and cross-functional collaboration to enhance customer satisfaction and improve digital ordering processes.

Salary

Up to $5000; Not specified; Not specified

Skills & Requirements

Must-have

  • Minimum Degree in Business Administration or Data Analytics
  • 3 years experience in Customer Experience and Business Analytics
  • APAC market exposure required

Nice-to-have

  • Strong analytical and interpersonal skills
  • Knowledge of SAP or Oracle systems
  • Experience with CRM, ERP, and survey systems

Key Requirements

  • Minimum 3 years relevant experience
  • Degree in Business Administration/Data Analytics
  • APAC exposure

Work Rights

Not specified

Tailored Resume

Cover Letter