$90,000 to $105,000 annually; bonus eligible; pto,...
On-site
Customer marketing campaigns
Upsell and cross-sell goals
Customer success collaboration
Educate the Energage customer base on expanded product offerings and contribute to upsell and cross-sell goals, with an emphasis on driving cross-sell leads for talent management products
Job Summary
Educate the Energage customer base on expanded product offerings and contribute to upsell and cross-sell goals, with an emphasis on driving cross-sell leads for talent management products.
Lead customer marketing campaigns across various channels, create materials to equip Customer Success representatives, and monitor campaign performance to improve outcomes.
Capture and share customer success stories by identifying customers with strong outcomes, engaging with them to understand their experience, and partnering with internal teams to create compelling narratives.
Matching Summary
Educate the Energage customer base on expanded product offerings and contribute to upsell and cross-sell goals, with an emphasis on driving cross-sell leads for talent management products.
Salary
$90,000 to $105,000 annually; Bonus eligible; PTO, health care premium contribution, 401(k) option, training, professional development, tuition reimbursement
Skills & Requirements
Must-have
Customer marketing campaigns
Upsell and cross-sell goals
Customer Success collaboration
Customer journey analysis
B2B customer marketing experience
Nice-to-have
B2B HR and leadership personas
SaaS and HR tech experience
CRM tools experience
AI tools in customer roles
Tie campaign activity to revenue
Key Requirements
Experience in B2B customer marketing or customer success operations
Experience supporting upsell or growth initiatives