Base: $26.44 - $35.78; bonus/equity: not specified...
100% onsite
Help desk support
Technical helpdesk
Technical issues
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security
Job Summary
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security.
Employees in this role will serve as the first point of contact for IT problem resolutions and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions.
GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Matching Summary
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security.
Salary
Base: $26.44 - $35.78; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness packages
Skills & Requirements
Must-have
Help Desk Support
Technical Helpdesk
Technical Issues
Technical Troubleshooting
ITSM tools and ticketing systems
Nice-to-have
Enterprise IT services
Customer service at all levels
24/7 IT services and network support
Key Requirements
5 or more years of related experience
Active SECRET government clearance
US Citizenship Required
Ability to obtain ITIL 4 Foundation certification
Ability to obtain CompTIA A+, CND, or Security+ certification