Job Summary

• The Team Leader is responsible for managing people through the day-to-day supervision of a group of call center associates.
• This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.
• Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor's Degree in related field
• two to four years of relevant experience
• Proficient in Microsoft Office
• Ability to lead team in multi-tasking
• Ability to mentor, coach and provide direction

Work Rights