Customer Service Representative - Automotive Parts

GENUINE PARTS COMPANY

Sydney, Australia
Managing parts inquiries
Handling phone services
Using apg systems
Join our Sydney - (Smithfield) office in a full-time permanent role and deliver outstanding customer service every day

Job Summary

  • Join our Sydney - (Smithfield) office in a full-time permanent role and deliver outstanding customer service every day.
  • As a Customer Service Representative, You Will: Provide excellent customer service by managing parts inquiries, requests, and quotes.
  • Benefits include a paid, flexible 'Me' Day, paid parental leave, comprehensive training, exclusive business discounts, regular team events, and a free Employee Assistance Program.

Matching Summary

Join our Sydney - (Smithfield) office in a full-time permanent role and deliver outstanding customer service every day.

Skills & Requirements

Must-have

  • managing parts inquiries
  • handling phone services
  • using APG systems
  • addressing customer escalations
  • maintaining order records

Nice-to-have

  • energetic team player
  • passionate about customers
  • proactive solutions-focused mindset
  • confident communicator

Key Requirements

  • experienced in customer service
  • prior experience with Parts check
  • prior experience with Repair Connection systems

Work Rights

Not specified

Tailored Resume

Cover Letter