Fxpb Client Service Representative - As

Deutsche Bank

New York, United States
Base: $85,500 to $119,500; bonus/equity: not speci...
On-site
Fx & fxpb market knowledge
Complex fx derivatives knowledge
Client relationship management
Manage trade capture, trade booking, reconciliation, and trade event management of FX trades, while developing process flows and increasing operational efficiency by identifying and implementing changes to existing processes

Job Summary

  • Manage trade capture, trade booking, reconciliation, and trade event management of FX trades, while developing process flows and increasing operational efficiency by identifying and implementing changes to existing processes.
  • Act as an escalation point for daily Client management and issue resolution, serving as the primary point of contact for client issues and escalations, and following up with internal/external teams until resolution.
  • Provide Client Solutions by collaborating with Sales, Product, Risk teams, Transition/Onboarding, Client Services and Technology teams to understand client needs and implement innovative solutions for existing clients.

Matching Summary

Manage trade capture, trade booking, reconciliation, and trade event management of FX trades, while developing process flows and increasing operational efficiency by identifying and implementing changes to existing processes.

Salary

Base: $85,500 to $119,500; Bonus/Equity: Not specified; Benefits: Health and wellbeing benefits, retirement savings plans, parental leave, family building benefits

Skills & Requirements

Must-have

  • FX & FXPB market knowledge
  • complex FX derivatives knowledge
  • Client relationship management
  • trade capture and booking
  • issue resolution and escalation

Nice-to-have

  • innovative project involvement
  • process improvement identification
  • team mentoring and development
  • fluent Portuguese speaker

Key Requirements

  • Bachelor's degree and/or relevant experience
  • Financial Services client facing role experience
  • Knowledge of ECN trading platforms

Work Rights

Not specified

Tailored Resume

Cover Letter