The applicant would be the lead warranty interface between the customer quality and engineering departments and the manufacturing facilities
Job Summary
The applicant would be the lead warranty interface between the customer quality and engineering departments and the manufacturing facilities.
Applicant would be required to work closely with the manufacturing facilities to ensure that the warranty claims data is used to drive lost costs associated with warranty down.
Astemo is proud to be an equal opportunity employer and values diversity, inclusion, and collaboration in the workplace.
Matching Summary
The applicant would be the lead warranty interface between the customer quality and engineering departments and the manufacturing facilities.
Skills & Requirements
Must-have
Warranty data analysis
OEM warranty systems expertise
Warranty claim dispute process
Warranty cost reduction
Travel up to 30%
Strong communication skills
Nice-to-have
Bilingual English/Spanish
Brake product commodity experience
Certification in problem-solving methodologies
Ability to work independently
Proficiency with MS Office tools
Key Requirements
1-3 years warranty analysis experience
Experience with Ford Customer Portal and related OEM systems
Bachelor’s or Master’s degree in Engineering or Manufacturing related field
Willingness to travel up to 30%
Preferred Six Sigma Black Belt or Shainin Red X certification