Assistant Guest Relations Manager (expat)

Sofitel Sydney Wentworth

Alamein
Not specified; not specified; exclusive sector ben...
On-site
7 years industry experience
Bachelor's degree required
Excellent english communication
The Sofitel Sydney Wentworth is seeking an Assistant Guest Relations Manager with a minimum of 7 years of experience in hospitality. The role focuses on providing high-class guest service, training staff, and enhancing guest satisfaction through effective communication and operational strategies

Job Summary

  • Join a caring environment where you can grow, fulfill yourself, and discover career opportunities within the Accor Group.
  • Ensure flawless, upscale, professional, and high-class guest service experiences while analyzing feedback to improve overall ratings.
  • Lead a supportive team by identifying training needs, preparing annual plans, and ensuring the adoption of 100% guest satisfaction principles.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking an Assistant Guest Relations Manager with a minimum of 7 years of experience in hospitality. The role focuses on providing high-class guest service, training staff, and enhancing guest satisfaction through effective communication and operational strategies.

Salary

Not specified; Not specified; Exclusive sector benefits and strong recognition mentioned

Skills & Requirements

Must-have

  • 7 years industry experience
  • Bachelor's degree required
  • Excellent English communication
  • VIP guest management
  • Front Office software proficiency
  • Team training and development
  • Guest feedback analysis

Nice-to-have

  • Passion for responsible hospitality
  • Strategic thinking for service improvement
  • Environmental sustainability awareness
  • Cross-departmental collaboration skills
  • Emergency response team participation

Key Requirements

  • At least 7 years of experience in the hospitality industry
  • Bachelor's Degree in related field
  • Excellent level of English language proficiency
  • Prior attendance in seminars and trainings
  • Proficiency with MS Office and Front Office programmes

Work Rights

Not specified

Tailored Resume

Cover Letter