Digital Ai Senior Professional Services Consultant

Genesys

$116,700.00 - $151,000.00; not specified; not spec...
Ai bots and machine learning products
Genesys ai products and use cases
Web development
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through the AI-powered Experience Orchestration platform

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through the AI-powered Experience Orchestration platform.
  • The Digital & AI Team is responsible for the design, development, and delivery of highly customized AI-driven use cases across all Genesys platforms, working on the latest Genesys AI technologies.
  • The role involves consulting, presales support, project execution, and post-project value realization, with opportunities for continuous learning and development in AI technology and the Genesys Cloud Digital suite.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through the AI-powered Experience Orchestration platform.

Salary

$116,700.00 - $151,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • AI bots and machine learning products
  • Genesys AI products and use cases
  • web development
  • customer facing role
  • Agile leadership

Nice-to-have

  • empathy and collaboration
  • independent impact
  • ownership of work
  • feedback to product organization

Key Requirements

  • 6+ Years of experience leading software development/Professional services projects
  • 3+ Years of experience with commercial IVR applications, Routing, Bots
  • 3+ Years of experience with bots on platforms like Google Dialogflow and Amazon Lex
  • BS/MS/BA or equivalent in Computer Science, Engineering or related field
  • Demonstrated experience in a customer facing role

Work Rights

Not specified

Tailored Resume

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