Microsoft word, excel, project, powerpoint & outlook
The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures
Job Summary
The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.
This includes monitoring all work to completion in real time to identify, resolve or escalate risks to meeting KPIs; as well as tracking job completion, action referrals and additional work required, ensuring overall job creation, closure and completion of works.
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.
Matching Summary
The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.
Skills & Requirements
Must-have
end-to-end job management
monitoring work completion in real time
Microsoft Word, Excel, Project, PowerPoint & Outlook
customer service environment experience
strong organisational and time management skills
ability to multitask and prioritise effectively
Nice-to-have
excellent problem-solving abilities
ability to write routine reports and correspondence
self-starter with minimal supervision
professional, friendly and enthusiastic manner
positive, proactive, professional approach
Key Requirements
previous data entry experience
previous customer service experience
ability to work under pressure with conflicting priorities