Representative, Consumer Services

NASCAR

Phoenix, US
Answering inbound calls
Product upselling
Process payments via credit cards
The NASCAR Consumer Services Center is seeking a Consumer Services Representative with previous call center experience for a full-time shift opening

Job Summary

  • The NASCAR Consumer Services Center is seeking a Consumer Services Representative with previous call center experience for a full-time shift opening.
  • Essential duties include answering inbound calls, product upselling, processing payments, and handling customer inquiries.
  • NASCAR offers highly competitive salaries, a solid benefits package focused on wellness, and opportunities for personal and professional growth.

Matching Summary

The NASCAR Consumer Services Center is seeking a Consumer Services Representative with previous call center experience for a full-time shift opening.

Skills & Requirements

Must-have

  • Answering inbound calls
  • Product upselling
  • Process payments via credit cards
  • Handle fan/customer inquiries
  • Data entry and computer skills
  • Work in a fast-paced environment
  • Flexible hours including evenings and weekends

Nice-to-have

  • Passionate about the sport
  • Community of passionate individuals
  • High-energy environment
  • Problem solving and multitasking skills

Key Requirements

  • Previous call center experience
  • High school diploma or GED
  • One to three months related experience
  • Knowledge of Ticketmaster ticketing system
  • Strong customer service skills
  • Proficient computer skills
  • Ability to work flexible hours
  • Punctual and reliable attendance
  • Working knowledge of the internet
  • Excellent telephone and communication skills
  • Pre-employment background and credit check

Work Rights

Not specified

Tailored Resume

Cover Letter