Technical Service Representative Ii

Generac Power Systems Inc

Not specified; not specified; not specified
Associate degree in technical field or equivalent experience
Minimum 1 year related technical experience
Solid understanding of mechanical and electrical theory
Generac is a leading energy technology company committed to powering a smarter world with over 60 years of history

Job Summary

  • Generac is a leading energy technology company committed to powering a smarter world with over 60 years of history.
  • The role involves answering inbound calls from dealer technicians to troubleshoot routine to moderately complex technical issues.
  • Incumbents will instruct new dealer technicians on navigating warranty systems and assist with on-site troubleshooting activities.

Matching Summary

Generac is a leading energy technology company committed to powering a smarter world with over 60 years of history.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Associate degree in technical field or equivalent experience
  • Minimum 1 year related technical experience
  • Solid understanding of mechanical and electrical theory
  • Knowledge of engine maintenance and generator sets
  • Proficiency in Microsoft Office Suite

Nice-to-have

  • Ability to mentor less experienced representatives
  • Strong problem-solving skills and attention to detail
  • Willingness to develop leadership competencies
  • Ability to remain calm in high-stress situations

Key Requirements

  • Associate degree in relevant technical field
  • 1 year minimum related technical experience
  • Basic knowledge of control system programming

Work Rights

Not specified

Tailored Resume

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