Online Account Handler (frabelux)

American International Group, Inc.

Brussels, Belgium
Aig online platform administration
Broker assistance via call and email
Handling non-standard certificates
The AIG Online team is responsible for providing assistance and quick service to the brokers using the AIG Online platform so that their user experience is excellent and therefore freeing up time for underwriters to concentrate on complex submissions

Job Summary

  • The AIG Online team is responsible for providing assistance and quick service to the brokers using the AIG Online platform so that their user experience is excellent and therefore freeing up time for underwriters to concentrate on complex submissions.
  • You are responsible for the AIG Online platform that is used for brokers, acting as the single point of contact for all their questions via call and email.
  • AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

Matching Summary

The AIG Online team is responsible for providing assistance and quick service to the brokers using the AIG Online platform so that their user experience is excellent and therefore freeing up time for underwriters to concentrate on complex submissions.

Skills & Requirements

Must-have

  • AIG Online platform administration
  • Broker assistance via call and email
  • Handling non-standard certificates
  • Booking system request submission
  • Follow up with underwriting and brokers
  • Technical questions about AIG Online

Nice-to-have

  • Problem solver thinking in solutions
  • Dynamic and international environment
  • Proactive and customer focus
  • Accurate and precise work ethic

Key Requirements

  • 3+ years of demonstrated experience in administration
  • Experience in the world of insurance is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter