**
World Vision Kenya (WVK) is seeking a Digital Consultant to design and implement a Community Feedback Mechanism (CFM) as part of their Digital Transformation Strategy for 2026–2030. The consultant will be responsible for creating a system that facilitates real-time communication between WVK and communities, enhancing accountability and transparency in their interventions.
**
Job Summary
World Vision Kenya is implementing its Digital Transformation Strategy FY 2026–2030, prioritizing digital community engagement and accountability through an end-to-end Community Feedback Mechanism (CFM).
The consultancy will design, configure, pilot, and operationalize a digital Beneficiary Feedback System (BFS) that enables two-way, real-time communication between WVK and communities, accessible at no cost to beneficiaries.
The goal is to have a working and usable Community Feedback System in place by the end of March 2026, strengthening accountability, responsiveness, transparency, and community trust.
Matching Summary
Match Score: 75
**
World Vision Kenya (WVK) is seeking a Digital Consultant to design and implement a Community Feedback Mechanism (CFM) as part of their Digital Transformation Strategy for 2026–2030. The consultant will be responsible for creating a system that facilitates real-time communication between WVK and communities, enhancing accountability and transparency in their interventions.
**
Skills & Requirements
Must-have
digital beneficiary feedback systems
ICT4D
case management systems
safeguarding and accountability
SMS and automation tools
dashboard and reporting tools
Nice-to-have
Christian faith inspired
community trust building
privacy-by-design principles
multi-stakeholder environments
Key Requirements
Minimum Bachelor's degree in IT, Computer Science, or related field
7-10 years of professional experience in digital systems design
Proven experience designing and deploying digital beneficiary feedback systems
Hands-on experience with SMS/USSD platforms and workflow automation
Demonstrated experience with safeguarding and data protection frameworks