Customer Service Representative

GENUINE PARTS COMPANY

Pittsburgh, PA, United States
Places customer orders
Negotiates sale and purchase price
Builds customer relationships
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)

Job Summary

  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).

Skills & Requirements

Must-have

  • Places customer orders
  • Negotiates sale and purchase price
  • Builds customer relationships
  • Orders items for inventory
  • Sources products from inventory
  • Determines cost effective shipping

Nice-to-have

  • Relates to customer needs
  • Drives process improvements
  • Handles challenging inquiries
  • Assists less experienced staff

Key Requirements

  • Experience & training for challenging inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter