Support Specialist

Revyse

Remote
Remote
Software support in tech environment
Ticket triage and queue management
Technical documentation creation
Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform

Job Summary

  • Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform.
  • The Support Specialist will play a key role in ensuring customer success by managing support tickets, assisting onboarding, and maintaining documentation in a fast-paced startup environment.
  • The company values transparency, collaboration, and a supportive culture with a remote-forward team passionate about shaping the multifamily vendor-operator relationship.

Matching Summary

Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform.

Skills & Requirements

Must-have

  • software support in tech environment
  • ticket triage and queue management
  • technical documentation creation
  • helpdesk and project management tools
  • strong organizational skills
  • attention to detail

Nice-to-have

  • multifamily domain knowledge
  • entrepreneurial generalist mindset
  • excellent written and verbal communication
  • collaborative remote work environment
  • proactive and detail-oriented
  • customer-focused
  • data-heavy environment

Key Requirements

  • 2+ years experience preferred
  • experience in software support or customer service
  • experience with helpdesk systems like Zendesk
  • strong problem-solving skills
  • technical aptitude
  • experience with Notion
  • ability to manage multiple projects

Work Rights

Not specified

Tailored Resume

Cover Letter