Gerente De Cx

Thomson Reuters

Experience in customer experience
Strong knowledge of cx metrics
Cross-functional collaboration skills
As a CX Manager, you will build and evolve the customer experience strategy in alignment with business objectives

Job Summary

  • As a CX Manager, you will build and evolve the customer experience strategy in alignment with business objectives.
  • You will foster a culture of CX across the organization, promoting collaboration among various departments.
  • The role involves mapping and optimizing the customer journey, focusing on measurable results.

Matching Summary

As a CX Manager, you will build and evolve the customer experience strategy in alignment with business objectives.

Skills & Requirements

Must-have

  • Experience in Customer Experience
  • Strong knowledge of CX metrics
  • Cross-functional collaboration skills

Nice-to-have

  • Knowledge of accounting market
  • Analytical problem-solving skills
  • Collaborative leadership style

Key Requirements

  • Solid experience in CX or CS
  • Experience in B2B/SaaS/ERP companies
  • Proven ability to influence multiple areas

Work Rights

Not specified

Tailored Resume

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