Case Manager

196

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Customer focused service delivery
Multitasking and priority shifting
Team collaboration and support
The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers on their return-to-work journey

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers on their return-to-work journey.
  • Candidates will collaborate with a diverse team including Technical Specialists and Team Leaders to deliver high-level service to all stakeholders.
  • The company offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and extensive learning opportunities.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers on their return-to-work journey.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Multitasking and priority shifting
  • Team collaboration and support
  • Proactive stakeholder engagement
  • High attention to detail

Nice-to-have

  • Previous medical or hospitality experience
  • Creative problem solving skills
  • Willingness to go above and beyond
  • Self-motivated work style
  • Empathetic communication approach

Key Requirements

  • Experience in customer service fields
  • Ability to work in a team environment
  • Strong organizational and detail skills

Work Rights

Not specified

Tailored Resume

Cover Letter