Entry-level Travel Counselor

Amex GBT

Mexico
Fully remote
Global distribution systems proficiency
Resolve customer inquiries via phone
Quiet, secure home office space
Amex GBT is seeking an Entry-level Travel Counselor to provide exceptional service to corporate travel clients in Mexico. The role includes an 8-week paid training program, with a focus on customer service and the use of industry-standard booking systems

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Travel Service Representatives are the heart of our organization at Amex GBT, providing world class service to our corporate travel clients.
  • We give an 8-week-long paid training program.

Matching Summary

Match Score: 85

Amex GBT is seeking an Entry-level Travel Counselor to provide exceptional service to corporate travel clients in Mexico. The role includes an 8-week paid training program, with a focus on customer service and the use of industry-standard booking systems.

Skills & Requirements

Must-have

  • Global Distribution Systems proficiency
  • Resolve customer inquiries via phone
  • Quiet, secure home office space
  • Reliable high speed internet service
  • Exceptional listening, speaking, reading, writing

Nice-to-have

  • Passionate about world-class customer service
  • Empathetic, calm, and courteous
  • Collaborate within your team

Key Requirements

  • 3+ years of experience in customer service
  • Highly proficient in computer skills
  • Understanding of math applications

Work Rights

Not specified

Tailored Resume

Cover Letter