Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, USA
Not specified (assumed to be on-site, given the nature of the role).
Coordination of benefits issues
Collect patient intake documents
Answering inbound/outbound calls
The University of Arkansas for Medical Sciences is seeking a Pre-registration Specialist II to provide support for patient registration and insurance verification in a clinical setting. The ideal candidate will have experience in customer service and healthcare, with strong communication skills to assist patients effectively

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
  • This position involves collecting patient intake documents, answering inbound/outbound calls, collecting patient demographics, and verifying insurance information.
  • UAMS offers benefits including medical, dental, vision plans, holiday, vacation and sick leave, education discounts, and retirement matching.

Matching Summary

Match Score: 85

The University of Arkansas for Medical Sciences is seeking a Pre-registration Specialist II to provide support for patient registration and insurance verification in a clinical setting. The ideal candidate will have experience in customer service and healthcare, with strong communication skills to assist patients effectively.

Skills & Requirements

Must-have

  • Coordination of benefits issues
  • Collect patient intake documents
  • Answering inbound/outbound calls
  • Verify insurance information
  • Computer/basic keyboard skills

Nice-to-have

  • Professional and friendly manner
  • Positive working relationships
  • Effective service recovery skills
  • Exceptional customer service

Key Requirements

  • High School, GED or equivalent
  • 2 years customer service
  • 2 years healthcare registration/insurance verification
  • Ability to follow oral instruction, read, and write
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter