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ServiceNow is seeking a Technical Architect for CRM & Industry Workflow to guide customers in implementing their solutions, ensuring quality and alignment with best practices. The ideal candidate will have significant experience in consultation, enterprise architecture, and a deep understanding of industry-specific workflows.
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Job Summary
Serve as primary technical point-of-contact for projects and as the face of the development team to the customer.
Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices.
Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities.
Matching Summary
Match Score: 75
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ServiceNow is seeking a Technical Architect for CRM & Industry Workflow to guide customers in implementing their solutions, ensuring quality and alignment with best practices. The ideal candidate will have significant experience in consultation, enterprise architecture, and a deep understanding of industry-specific workflows.
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Skills & Requirements
Must-have
ServiceNow CRM & Industry Workflow Solutions
enterprise architectures
technical roadmaps
industry specific knowledge
system architecture
client requirements translation
Nice-to-have
innovative AI-enhanced technology
customer business outcomes
thought leadership
complex business and technical concepts
continuous learner
Key Requirements
8+ years consultation/configuration experience
2+ years enterprise architecture development
ServiceNow Certified System Administrator
ServiceNow Certified Application Designer
Certified Implementation Specialist – Customer Service Management (within 90 days)
Certified Implementation Specialist – Field Service Management (within 90 days)