As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams
Job Summary
As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams.
Your work will directly enhance Sales Account Executive productivity, automate complex sales workflows, and transform how we use Salesforce’s platform to drive pipeline and reduce customer attrition.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Matching Summary
As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams.
Skills & Requirements
Must-have
Salesforce platform modernization
AI-powered agent experiences
Sales Account Executive productivity
Agile execution
User story & backlog management
Cross-functional collaboration
Nice-to-have
Champion AI maturity
Thought leader in scaling autonomous agents
Empathetic communication and demos
Continuous feedback loops
Key Requirements
6+ years of experience as Product Owner/Manager
Expert-level understanding of Agile/Scrum
Hands-on expertise with Salesforce Sales Cloud, Slack, Data Cloud, Agentforce