Linux & Java – Product Technical Support Analyst Lead -pune

Worldpay (FIS)

Pune, India
Not specified; + financial incentives for shifts; ...
Fully remote
Linux and java application support
Docker kubernetes oracle sql kafka
Shell scripting and root cause analysis
This role involves managing a wide range of client inquiries covering functional, application, and technology-related issues for back-office applications

Job Summary

  • This role involves managing a wide range of client inquiries covering functional, application, and technology-related issues for back-office applications.
  • The team operates under a follow-the-sun support model with 24x7 coverage to ensure continuous service availability for global clients.
  • Candidates will receive additional financial incentives for working across different shifts along with comprehensive health benefits and learning opportunities.

Matching Summary

This role involves managing a wide range of client inquiries covering functional, application, and technology-related issues for back-office applications.

Salary

Not specified; Additional financial incentives for shifts; Comprehensive health benefits included

Skills & Requirements

Must-have

  • Linux and Java application support
  • Docker Kubernetes Oracle SQL Kafka
  • Shell Scripting and root cause analysis
  • 24x7 rotational shift work
  • L2 L3 production support experience

Nice-to-have

  • Familiarity with trade lifecycle
  • Experience with derivatives markets
  • Prior GMI product knowledge
  • Monitoring tools like Kibana Grafana
  • Strong client communication skills

Key Requirements

  • 7-9 years hands-on experience in Linux and Java
  • Proven L2 and L3 technical support background
  • Experience supporting back-office applications

Work Rights

Not specified

Tailored Resume

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