Endpoint Managed Services Engineer

NTT DATA

**
Managed services security infrastructure experience
Servicenow ticketing tool proficiency
Second-level security support capabilities
** NTT DATA is seeking a Security Managed Services Engineer (L2) to maintain and optimize client security infrastructures. The ideal candidate should possess experience in managed services, proficiency in ticketing tools, and strong communication skills, all while working in a fully remote environment. **

Job Summary

  • This role ensures client security infrastructures remain operational through proactive monitoring and incident resolution.
  • You will actively manage work queues and resolve technical incidents within agreed service level agreements.
  • The position offers a remote working environment with opportunities to collaborate on automation and trend analysis.

Matching Summary

Match Score: 75

** NTT DATA is seeking a Security Managed Services Engineer (L2) to maintain and optimize client security infrastructures. The ideal candidate should possess experience in managed services, proficiency in ticketing tools, and strong communication skills, all while working in a fully remote environment. **

Skills & Requirements

Must-have

  • Managed services security infrastructure experience
  • ServiceNow ticketing tool proficiency
  • Second-level security support capabilities

Nice-to-have

  • Automation team collaboration skills
  • Cross-cultural communication abilities
  • Trend analysis and reporting expertise

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent experience
  • Experience with managed services handling security infrastructure

Work Rights

Not specified

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