As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Clear articulation of financial terms
Problem-solving and solution-finding
Championing processes and procedures
Working in a busy retail environment
Nice-to-have
Genuine interest in career growth
Integrity and customer focus
Experience in financial services
Key Requirements
Experience in financial services, retail or hospitality
Excellent communication skills
Ability to ask questions and find solutions
Ability to work in a commercially driven retail environment