Communication Outcomes Manager

Hargreaves Lansdown

Bristol, United Kingdom
Not specified; discretionary annual bonus availabl...
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Fca consumer duty expertise
Prin rules compliance knowledge
Financial promotions monitoring
** Hargreaves Lansdown is seeking a Communication Outcomes Manager to ensure compliance and effectiveness in client communications, particularly in alignment with FCA Consumer Duty standards. The role involves developing monitoring frameworks, improving communication processes, and supporting compliance across regulated products. **

Job Summary

  • The role is critical for meeting FCA Consumer Duty expectations by ensuring all client communications are clear, compliant, and deliver good outcomes.
  • You will develop and maintain a robust communications monitoring framework aligned with PRIN 2A obligations while embedding new marketing technology capabilities.
  • Hargreaves Lansdown offers an 11% employer pension contribution, 25 days of holiday plus bank holidays, and flexible hybrid working options.

Matching Summary

Match Score: 75

** Hargreaves Lansdown is seeking a Communication Outcomes Manager to ensure compliance and effectiveness in client communications, particularly in alignment with FCA Consumer Duty standards. The role involves developing monitoring frameworks, improving communication processes, and supporting compliance across regulated products. **

Salary

Not specified; Discretionary annual bonus available; Enhanced benefits including 11% pension

Skills & Requirements

Must-have

  • FCA Consumer Duty expertise
  • PRIN rules compliance knowledge
  • Financial promotions monitoring
  • Data interpretation and MI development
  • Regulatory risk management

Nice-to-have

  • Stakeholder engagement skills
  • Digital Asset Management oversight
  • Martech tool proficiency
  • Process documentation abilities
  • Cross-business collaboration

Key Requirements

  • Strong understanding of FCA Consumer Duty
  • Expertise in financial promotions compliance
  • Experience with regulatory testing frameworks

Work Rights

Not specified

Tailored Resume

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