Customer Success Consultant

London Stock Exchange Group

New York, United States
Base: $81,000 - $135,000; bonus/equity: eligible f...
Fully remote
Financial workflow tools
Financial desktop applications and apis
Customer education and support
The Customer Success Consultant Role empowers clients to unlock measurable outcomes through LSEG’s industry-leading workflow tools, ensuring adoption, retention, and growth of LSEG’s business

Job Summary

  • The Customer Success Consultant Role empowers clients to unlock measurable outcomes through LSEG’s industry-leading workflow tools, ensuring adoption, retention, and growth of LSEG’s business.
  • Key responsibilities include providing high quality, consistent, end-to-end customer experience in the use and interpretation of our products and data to maximize revenue growth and strengthen strategic client relationships.
  • LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Matching Summary

The Customer Success Consultant Role empowers clients to unlock measurable outcomes through LSEG’s industry-leading workflow tools, ensuring adoption, retention, and growth of LSEG’s business.

Salary

Base: $81,000 - $135,000; Bonus/Equity: Eligible for Annual Incentive Plan (AIP); Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • Financial workflow tools
  • Financial desktop applications and APIs
  • Customer education and support
  • Client research and analysis
  • Product demonstrations
  • Customer feedback consolidation

Nice-to-have

  • Proactive and trusted advisor
  • Drive business operational improvement
  • Focus on sustainability
  • Collaborative and creative culture
  • Continuous improvement

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 2+ years industry knowledge
  • Excellent presentation and communication skills
  • Experience with Excel modelling

Work Rights

Not specified

Tailored Resume

Cover Letter