Financial statement and sales report understanding
The role involves supporting the operations team by translating goals related to guest tracking and productivity while ensuring staff capabilities meet expectations
Job Summary
The role involves supporting the operations team by translating goals related to guest tracking and productivity while ensuring staff capabilities meet expectations.
Candidates will manage property operations by publishing guest satisfaction results, handling employee concerns proactively, and conducting semi-annual one-on-one meetings.
Employees receive Marriott associate benefits including global discounts on F&B and room rates, access to personalized learning tools, and yearly staycations.
Matching Summary
Match Score: 85
The role involves supporting the operations team by translating goals related to guest tracking and productivity while ensuring staff capabilities meet expectations.
Skills & Requirements
Must-have
Guest satisfaction analysis and reporting
Team scheduling against occupancy goals
Financial statement and sales report understanding
Employee performance coaching and development
Quality audit participation with General Manager
Nice-to-have
Proactive problem-solving for guest concerns
Demonstrating self-confidence and enthusiasm
Ability to perform hourly job functions as needed
Strong communication of game plans to staff
Key Requirements
Experience in hotel or hospitality operations management
Proficiency in analyzing financial statements and performance data
Ability to conduct hiring interviews and manage orientations