Case Manager

EML

Sydney, Australia
Fully remote
Manage workers compensation claims
Liaise with injured workers
Customer focused and empathetic service
Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work

Job Summary

  • Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
  • We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

Matching Summary

Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.

Skills & Requirements

Must-have

  • Manage workers compensation claims
  • Liaise with injured workers
  • Customer focused and empathetic service
  • Manage end-to-end outcomes
  • Work within legislation and compliance

Nice-to-have

  • Thrive on working in a team
  • Proactive and self-motivated
  • Creative stakeholder engagement
  • High attention to detail

Key Requirements

  • Previous customer service experience desirable
  • Willingness to go above and beyond
  • Ability to multitask and shift priorities

Work Rights

Not specified

Tailored Resume

Cover Letter