Not specified (assumed full-time based on the requirements and shifts).
High school diploma or ged required
Work weekends holidays and overtime
Handle multiple lines and loud noises
Advocate Health is seeking a Support Operator - Associate to work in a busy call center environment, responding to incoming calls, alarms, and pages while adhering to HIPAA guidelines. The role requires excellent communication skills, problem-solving abilities, and the capacity to work under pressure
Job Summary
The role involves responding to incoming calls, codes, alarms, and pages while contacting appropriate personnel as indicated by the situation.
Employees must adhere to HIPAA guidelines when issuing patient phone numbers, conditions, or general information.
Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance.
Matching Summary
Match Score: 75
Advocate Health is seeking a Support Operator - Associate to work in a busy call center environment, responding to incoming calls, alarms, and pages while adhering to HIPAA guidelines. The role requires excellent communication skills, problem-solving abilities, and the capacity to work under pressure.
Salary
Base: $18.85 - $28.30 per hour; Bonus/Equity: Premium pay for shift and on-call; Benefits: Paid Time Off, medical, dental, vision, life, disability, retirement match